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Welcome to Holly Medical Group

surgery.jpgHolly Medical Group is an established, friendly GP practice providing first class primary care in the heart of Jesmond. We are located on Osborne Road, close the local shops and pharmacies, transport links and the University Campuses of Newcastle and Northumbria. 

Our dedicated team are here to treat a wide range of healthcare issues and provide specialist management of long-term conditions.

Technology allows us to offer you a wide range of services from the comfort of your home, such as ordering a repeat prescription, making and cancelling an appointment, as well as updating your clinical record and updating your contact details. 


Flu vaccines 2016

We have very few flu vaccines left - if you normally have a flu jab please give us a ring to make an appointment. 


Foundation Doctor (F2)

This practice trains junior doctors. They are fully qualified and have already done training in hospitals. You can expect them to provide a full range of GP services. If they are not certain about what to do they will ask more senior colleagues for advice.


Little orange book

Newcastle Gateshead Clinical Commissioning Group (NGCCG) have developed a 'Little Orange Book' aimed at providing support to parents of young children. The book covers common minor illness, treatment and also times to seek medical assistance. They are available upon request via the Health Visitor or when attending for childhood immunisations. Please see the PDF version below should you wish to download a digital copy.

Little Orange Booklet


Great North Care Record (GNCR)

The GNCR is now operational in the region. It enables hospitals and other healthcare providers access to your medical record held at your GP surgery. It includes details of patient demographics, diagnosed conditions, allergies, medications, test results and referrals. All patients are automatically included in this scheme (unless they opted out of Summary Care Record in 2012). All patients would be asked their consent prior to any healthcare provider accessing the GP record (ie in A&E). Please read the leaflet below and get in touch, in writing please, with the practice manager if you would like to opt out of this scheme.

GNCR patient leaflet


Detailed Coded Record Access (DCRA).

We are now able to offer our patients access to their 'coded data' within their medical records as well as the availability to book appointments and request repeat medication. The coded data includes immunisations, problems, referrals, procedure codes and other useful information. If this is something you are interested in accessing then please call at the surgery (bringing ID with you) and complete an online access application form. We are unable to action any online access requests over the telephone, via email or in writing as your ID must be verified.

EXISTING ONLINE USERS ALSO NEED TO COMPLETE AN APPLICATION FORM TO INCREASE THEIR ACCESS TO INCLUDE DCRA. 


Missed Hospital Appointments

We have become increasingly aware that patients who do not attend for their hospital appointments are being discharged back to their GP.  Under the NHS standard Contract for Hospitals 2016/17 this is no longer allowed.  Please click the link below to see the template letter written by Pulse regarding this. We will be sending this letter to any hospital department that informs us that one of our patients has missed an appointment. We will also send a letter to the patient informing them we have written to the hospital. 

If you have not attended your hospital appointment as you feel you no longer need to be seen can you please inform the hospital directly so they do not send you further appointments

Letter Template


Training day closures

Newcastle Gateshead CCG provide training for all the GP surgeries during the year on selected afternoons. These sessions are important to ensure up to date training for all staff; clinical and non clinical. The surgery will be closed from 12:00 pm on the dates below. Should you require medical assistance during these times of closure please follow the directions detailed on our telephone answering system. 

  • Tuesday 31st January 2017 
  • Thursday 27th April 2017 
  • Wednesday 10th May 2017
  • Thursday 6th July 2017
  • Thursday 14th September 2017
  • Thursday 12th October 2017
  • Wednesday 22nd November 2017
  • Thursday 15th March 2018              

Opening Times                                               When we are closed

Monday

08:15 - 18:00

18:30 - 20.00

Tuesday08:15 - 18:00
Wednesday

08:15 - 12:00

13:15 - 18:00

Thursday08:15 - 18:00
Friday08:15 - 18:00
Weekendclosed

NHS 111 is the number to call when you need medical help fast but it's not a life-threatening emergency. Calls to 111 are FREE from landlines and mobiles and is available 24/7, every day of the year.

NHS111_(2)

 
IF IT'S A LIFE THREATENING EMERGENCY CALL 999
 

 

 

 

 

 

 

 

 

 

 

(Site updated 06/01/2017)
Order your repeat medicationsCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical record
 
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