Welcome to Holly Medical Group
Holly Medical Group is an established, friendly GP practice providing first class primary care in the heart of Jesmond. We are located on Osborne Road, close the local shops and pharmacies, transport links and the University Campuses of Newcastle and Northumbria.
Our dedicated team are here to treat a wide range of healthcare issues and provide specialist management of long-term conditions.
Technology allows us to offer you a wide range of services from the comfort of your home, such as ordering a repeat prescription, making and cancelling an appointment, as well as updating your clinical record and updating your contact details.
Following advertisement and interview I am delighted to announce that we have appointed a new GP who will be due to start in September. Dr Vandana Karn has been a GP in a local practice in North Tyneside for over 10 years and we are delighted that she will be joining the team here at Holly. Dr Karn has a particular interest in women's health and is trained in coil fitting and removal and also insertion and removal of contraceptive implants.
Detailed Coded Record Access (DCRA).
We are now able to offer our patients access to their 'coded data' within their medical records as well as the availability to book appointments and request repeat medication. The coded data includes immunisations, problems, referrals, procedure codes and other useful information. If this is something you are interested in accessing then please call at the surgery (bringing ID with you) and complete an online access application form. We are unable to action any online access requests over the telephone, via email or in writing as your ID must be verified.
EXISTING ONLINE USERS ALSO NEED TO COMPLETE AN APPLICATION FORM TO INCREASE THEIR ACCESS TO INCLUDE DCRA.
Missed Hospital Appointments
We have become increasingly aware that patients who do not attend for their hospital appointments are being discharged back to their GP. Under the NHS standard Contract for Hospitals 2016/17 this is no longer allowed. Please click the link below to see the template letter written by Pulse regarding this. We will be sending this letter to any hospital department that informs us that one of our patients has missed an appointment. We will also send a letter to the patient informing them we have written to the hospital.
If you have not attended your hospital appointment as you feel you no longer need to be seen can you please inform the hospital directly so they do not send you further appointments
Training day closures
Newcastle Gateshead CCG provide training for all the GP surgeries during the year on selected afternoons. These sessions are important to ensure up to date training for all staff; clinical and non clinical. The surgery will be closed from 12:00 pm on the dates below. Should you require medical assistance during these times of closure please follow the directions detailed on our telephone answering system.
- Thursday 6th October 2016
- Tuesday 31st January 2017
Opening Times When we are closed
08:15 - 18:00
18:30 - 20.00
|Tuesday||08:15 - 18:00|
08:15 - 12:00
13:15 - 18:00
|Thursday||08:15 - 18:00|
|Friday||08:15 - 18:00|
NHS 111 is the number to call when you need medical help fast but it's not a life-threatening emergency. Calls to 111 are FREE from landlines and mobiles and is available 24/7, every day of the year.
IF IT'S A LIFE THREATENING EMERGENCY CALL 999
(Site updated 27/07/2016)