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Welcome to Holly Medical Group

surgery.jpgHolly Medical Group is an established, friendly GP practice providing first class primary care in the heart of Jesmond. We are located on Osborne Road, close the local shops and pharmacies, transport links and the University Campuses of Newcastle and Northumbria. 

Our dedicated team are here to treat a wide range of healthcare issues and provide specialist management of long-term conditions.

Technology allows us to offer you a wide range of services from the comfort of your home, such as ordering a repeat prescription, making and cancelling an appointment, as well as updating your clinical record and updating your contact details. 

Flu vaccines 2016


If you normally have a flu jab then please ring us and book an appointment. We have flu clinics starting Monday 19th September running most days for 4 weeks only. We have a limited supply of vaccines so please ring early to avoid disappointment. As always there are strict guidelines that we must follow regarding flu vaccines - we can only give them to patients that are felt to be at a greater risk: over 65 years, suffer from a long term condition (diabetes, heart, stroke, kidney, neurological or respiratory disease) are immunocompromised, pregnant, have a learning disability or are aged 2 - 4 years. 

PLEASE NOTE: We cannot give flu vaccines privately nor can we give flu vaccines for occupational health reasons. If you require the flu vaccine for Occupational reasons then please speak to your employer.

The nasal flu vaccine should hopefully be available for the 2 - 4 year olds by mid October. We will contact parents when we have an exact delivery date.

Staff vacancy

We are currently looking to recruit a new receptionist to join the Holly team. The successful candidate would be expected to have a good standard of education, be polite, friendly and have a high level of communication and computer skills.

Reception Job Specification

The available post would be for 36 hours per week, Monday to Friday (Wednesdays off).

If interested, please write to the Practice Manager including your CV and references.

The closing date is Monday, 26th September.

Detailed Coded Record Access (DCRA).

We are now able to offer our patients access to their 'coded data' within their medical records as well as the availability to book appointments and request repeat medication. The coded data includes immunisations, problems, referrals, procedure codes and other useful information. If this is something you are interested in accessing then please call at the surgery (bringing ID with you) and complete an online access application form. We are unable to action any online access requests over the telephone, via email or in writing as your ID must be verified.


Missed Hospital Appointments

We have become increasingly aware that patients who do not attend for their hospital appointments are being discharged back to their GP.  Under the NHS standard Contract for Hospitals 2016/17 this is no longer allowed.  Please click the link below to see the template letter written by Pulse regarding this. We will be sending this letter to any hospital department that informs us that one of our patients has missed an appointment. We will also send a letter to the patient informing them we have written to the hospital. 

If you have not attended your hospital appointment as you feel you no longer need to be seen can you please inform the hospital directly so they do not send you further appointments

Letter Template

Training day closures

Newcastle Gateshead CCG provide training for all the GP surgeries during the year on selected afternoons. These sessions are important to ensure up to date training for all staff; clinical and non clinical. The surgery will be closed from 12:00 pm on the dates below. Should you require medical assistance during these times of closure please follow the directions detailed on our telephone answering system. 

  • Thursday 6th October 2016
  • Tuesday 31st January 2017               

Opening Times                                               When we are closed


08:15 - 18:00

18:30 - 20.00

Tuesday08:15 - 18:00

08:15 - 12:00

13:15 - 18:00

Thursday08:15 - 18:00
Friday08:15 - 18:00

NHS 111 is the number to call when you need medical help fast but it's not a life-threatening emergency. Calls to 111 are FREE from landlines and mobiles and is available 24/7, every day of the year.













(Site updated 19/09/2016)
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